Webex Computer :Frequently Asked Questions

Now, we do ship India and shipping is FREE or Chargable in 99.9% of cases!
When referring to a possible event in the future, please let me know if you have any questions. please do not hesitate to contact me,Please contact Webex Computer on: +91-9589119605, Mail us on: Info@webexcomputer.com.
To check the tracking status of your order, follow the steps given below: Go to Your Orders; Click on the Track Package button next to the order that you wish to track.
Note: For seller fulfilled orders, contact your seller for tracking details or other information about the delivery of your package.
If your order hasn't shipped:
  • Go to Your Orders.
  • Click Cancel Items.
  • If you plan to cancel multiple items, select the check box next to each item you wish to remove from the order. If you wish to cancel the entire order, select all of the items.
  • Click Cancel checked items when finished.
Here's how to do that:
  • Go to your Webex orders page.
  • Each order will be in a box. Scroll down to the order you want to return.
  • Click the Return items button on the right side.
  • Click the checkmark next to each product you want to return.
  • On the right-side of the products you want to return, select a reason for return from the drop-down menu.
  • Briefly explain the problem in the box that appears below the drop-down menu. This box will appear once you select a reason for return.
  • Click Continue.
  • In the next page, Webex will offer a way to resolve the problem. In most cases there will just be one option selected by default - Refund.
  • Click Continue.
  • The next page is where you schedule a pickup. Select a pickup date from the drop-down menu.
  • Your delivery address will be displayed by default. If you want to schedule a pickup at another address, click Change address.
  • When you're ready to complete the return process, click Submit. Webex will send someone to pick up the goods you want to return. They'll give you a return receipt. Keep that safe until the refund is credited to your account.

Well Webex is a very reputed company in world so they prefer to work hard for their customer.If you order and go for Webex prime then your order get deliver in 1 day.

Their are some other companies as well which provide transport service from all over India just like if you want to go transport your material from Mumbai to Hyderabad then you can go through trukky logistic India number one company in transporting company.

Prime eligible items are fulfilled by Webex and the guaranteed fast delivery options available on FBA items are available.

Your limited hardware warranty does not apply to:

Damage caused by normal wear and tear, abnormal use or conditions, misuse, neglect, abuse, accident, improper handling or storage, exposure to moisture, unauthorized modifications, alterations, or repairs, improper installation, improper use of any electrical source, undue physical or electrical stress, operator error, non-compliance with instructions or other acts which are not the fault of Creative, including damage or loss during shipment.

Damage from external causes such as floods, storms, fires, sand, dirt, earthquakes, an Act of God, exposure to sunlight, weather, moisture, heat, or corrosive environments, electrical surges, battery leakage, theft, or damage caused by the connection to other products not recommended for interconnection by Creative.

Damage or loss of data due to (i) interoperability with current and/or future versions of operating systems or other current and/or future software and hardware, (ii) a computer virus, worm, Trojan horse or memory content corruption, or (iii) malfunction or defect of the Product.

Counterfeit products or any accompanying products not bearing a Creative serial number provided with the Product, or in the case of communications products, the use of the Product outside the borders of the country intended for use (as indicated by local telecommunication approval stickers).

Any Product that has had its serial number altered, defaced or removed.

Any defect occurring after the expiration of the Warranty Period or where Creative was not advised in writing of an alleged defect or malfunction within seven (7) days after the expiration of the Warranty Period.

Damage to or loss of a product during the period the equipment is in transit to a Creative Technology Limited location